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Inside Track: How Automotive Suppliers Can Capture Dealer Attention

March 25, 2025
Opinion

Want to cut through the noise and truly connect with car dealers? Here’s how to market in a way that sticks.

Marketing to automotive retailers isn’t quite like marketing to anyone else.

If you’re an automotive supplier, tech provider or aftermarket business selling into dealerships, you’ll already know this world comes with its own set of challenges. 

Retailers are time-poor, naturally sceptical and bombarded with sales messages every day. So, how do you cut through? 

How do you stand out — and spark the kind of conversations that actually go somewhere?

Understand What Dealers Are Dealing With

Before you start thinking about messaging or channels, it’s worth taking a moment to really understand your audience. Not just in theory — but practically.

Dealers are under pressure from all angles right now. Whether you’re talking to a franchise group, an independent used car retailer or a service centre, there are some common themes:

  • Profitability is being squeezed — rising costs, fierce competition and tighter margins.
  • Operations are more complex than ever — with digital transformation, compliance pressures and shifting customer expectations all adding to the load.
  • Stock is a constant headache — from limited used car supply to EV stock that can be tricky to manage and even harder to move.

If your messaging doesn’t reflect this reality, you’ll lose them before you’ve even started. 

The best supplier marketing starts by showing dealers that you get it.

Lead With Outcomes, Not Features

One of the biggest mistakes suppliers can make? Leading with what they do, not what they solve.

Dealers don’t want to hear about your product’s clever features — they want to know what difference it makes to their business. 

Will it save them time? Boost margins? Help them deal with audit stress or EV stock management?

Let’s take a common example:

Too vague:
“We can help you sell more cars.”

More effective:
“Dealerships using our platform increased their average stock turn rate by 17%, generating an extra £120,000 per quarter.”

It’s specific, relevant and speaks their language. That’s what lands.

Speak the Way Dealers Think

Automotive retail comes with its own shorthand. 

Stock turn, days-in-stock, profit per unit, audit risk — these aren’t buzzwords, they’re the reality dealers deal with every day.

Using the right language builds credibility fast. 

And it works both ways — vague phrases like “streamline operations” or “enhance efficiency” might sound polished, but they won’t connect in the same way as something grounded in day-to-day dealer life.

The same goes for tone. Don’t talk at your audience. Show empathy. Acknowledge their frustrations. For example:

Too generic:
“Our innovative platform simplifies your business.”

Stronger and more human:
“We know vehicle stock checks can be frustrating, time-consuming and prone to error — our app will help you complete them accurately in hours, not weeks.”

Share Stories, Not Just Specs


Dealers trust other dealers more than they trust marketing copy. So, wherever you can, let your existing customers do the talking.

Short, sharp case studies work really well — especially when they focus on practical impact. Not pages of background and waffle, just the problem, the solution and the result.

And don’t underestimate the power of a good quote. 

A one-line testimonial from a dealer who’s already walked the path is often more persuasive than a ten-slide product deck.

Make Every Touchpoint Count

There’s no single magic channel for reaching dealers — it’s about building a presence across the places they’re already looking.

  • LinkedIn is a powerful platform when used right — especially for sharing useful, insight-led content that adds genuine value.
  • Industry events like Automotive Management Live offer a chance to build real relationships. But don’t just turn up — follow up. Send a personal message or email referencing the conversations you’ve had.
  • Outreach works best when it’s personalised and relevant. Not “just checking in” but “I noticed your recent media comments about embracing tech to boost efficiencies — have you considered stock checks as part of that review?”

It’s the small details that show you’re paying attention — and that you’re not just another supplier on a spreadsheet.

A Few Things to Avoid

As you build your marketing approach, keep an eye out for these common pitfalls:

  • Being too product-led – focus on outcomes, not just functionality
  • Ignoring dealer scepticism – back up your claims with proof, not just promises
  • Going quiet – one-off comms rarely cut through. Stay visible, stay relevant

The Bottom Line

Marketing to automotive retailers isn’t rocket science — but it does require a specialist approach. One built on understanding, relevance and a clear focus on impact.

At Drive Agency, we’ve spent years helping suppliers speak to the automotive world in a way that gets results. So if you’re looking to sharpen your message, plan a campaign or just talk it through, we’re here.

Drop us a line — let’s crack the code together.

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